Contact information
OFFICIAL COMPANY INFORMATION
Dongguan Yuesheng Zhilian Technology Co., Ltd.
Room 901, Building 4, No.6 Fenggang Keji Road, Fenggang Town, Dongguan City, Guangdong Province, China
Kidibea is owned and operated by Dongguan Yuesheng Zhilian Technology Co., Ltd.
How Can We Help?
Have a question about a product, order, delivery, return, refund, payment, or privacy request? Our customer support team is here to help.
CUSTOMER SUPPORT
service@kidibea.com
Email is the best way to reach our support team for order and store‑related questions.
For Existing Orders
Please include your order number and the email address used at checkout when contacting us. This helps us locate your order and respond more efficiently.
Damaged, Defective, or Incorrect Items
If there is a problem with your order, please include a brief description of the issue along with clear photos or videos of the product, packaging, and shipping label when applicable.
Returns
Please contact us before returning any item. Our team will review your request and provide the correct return instructions and return address for your order.
Response Time
We aim to respond to customer inquiries within 1‑2 business days. Requests involving carriers, payment providers, refunds, or privacy matters may require additional review.
BUSINESS INFORMATION
Company:
Dongguan Yuesheng Zhilian Technology Co., Ltd.
Address:
Room 901, Building 4, No.6 Fenggang Keji Road, Fenggang Town, Dongguan City, Guangdong Province, China
Email: service@kidibea.com